We understand the importance of protecting our customers' privacy and take great care in ensuring that their personal information is secure.
Our website and systems are designed with the latest security measures to safeguard your data and ensure that it is only used for the purpose of processing your order. We do not share your information with third parties, except for completing your order or as required by law.
In line with our commitment to privacy, we retain passport photos and address information for a limited period. Photos that are not ordered are automatically deleted after two days to protect your privacy. Ordered passport photos are kept for a longer period of 90 days to provide after-sales service if necessary.
We retain your name and email address for marketing purposes, unless you choose to opt out.
For further details on our privacy policy and how we handle your personal information, please refer to the dedicated section on our website.
Camera at Eye Level. Arm's Length Distance.
Stand Upright. Head Straight.
Face Evenly Lit. Neutral expression.
No Selfie.
Head Not Tilted.
No Shadows on Face.
Leave your email so that we can send you a discount coupon to continue later.
To maintain fair use of our service, we’ve set a limit of checks per user.
For photographers and other businesses with higher volume needs, please contact us about extended access options at hi@rostro.io.
Thank you for your understanding!