What if My Passport Photo is Not Accepted?
Sorry to hear that the photo was not accepted. But don't worry, we offer a 100% guarantee.
You can request your guarantee on this page. This means you have two options:
- Make a new photo, free of charge
- Get a refund
Apply for Warranty
[form]
How to Take a Good Photo
Camera at Eye Level. Arm's Length Distance.
Stand Upright. Head Straight.
Face Evenly Lit. Neutral expression.
No Selfie.
Head Not Tilted.
No Shadows on Face.
🇺🇸
Take Photo
Uploading Photo
Don't Have Time Now?
Leave your email so that we can send you a discount coupon to continue later.
Oops! Usage Limit Reached
To maintain fair use of our service, we’ve set a limit of checks per user.
For photographers and other businesses with higher volume needs, please contact us about extended access options at hi@rostro.io.
Thank you for your understanding!