When you order multiple photo sheets or multiple passport photos at once, we generally send them in one envelope.
However, there are times when the sheets may stick together due to static electricity, creating the impression that one of the sheets is missing. We advise that you double-check and carefully separate the sheets if necessary.
In rare cases, we may have accidentally sent the sheets in separate envelopes. If this happens, they will arrive separately, either on the same day or on different days.
Please note that we always strive to package and ship all of your photo sheets together in one envelope to minimize the risk of any confusion or loss during shipment.
Camera at Eye Level. Arm's Length Distance.
Stand Upright. Head Straight.
Face Evenly Lit. Neutral expression.
No Selfie.
Head Not Tilted.
No Shadows on Face.
Leave your email so that we can send you a discount coupon to continue later.
To maintain fair use of our service, we’ve set a limit of checks per user.
For photographers and other businesses with higher volume needs, please contact us about extended access options at hi@rostro.io.
Thank you for your understanding!