We print your passport photos like you upload them, using a high-quality photo printer set to standard color settings. Following the instructions, especially those regarding lighting, will ensure that the colors on your print are accurate .
It's also important to make sure that the colors on your screen are set to normal, as otherwise the photo may appear lighter or darker on the print than it does on your screen.
If, however, your photo is still rejected, don't worry - you can take advantage of our warranty policy. We stand behind the quality of our products and will make sure you receive a satisfactory outcome.
Camera at Eye Level. Arm's Length Distance.
Stand Upright. Head Straight.
Face Evenly Lit. Neutral expression.
No Selfie.
Head Not Tilted.
No Shadows on Face.
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To maintain fair use of our service, we’ve set a limit of checks per user.
For photographers and other businesses with higher volume needs, please contact us about extended access options at hi@rostro.io.
Thank you for your understanding!