This issue typically arises when the photo is improperly lit, causing the passport photo software to mistakenly recognize the teeth or indicate that the mouth is not closed.
To avoid this, it is essential to carefully follow the provided instructions for capturing the photo. Additionally, thoroughly review the example photos provided for guidance on how to achieve the desired result.
Here are some important things to keep in mind:
Ensuring proper lighting, proper mouth closure, and following the provided guidelines can greatly help in obtaining a satisfactory photo for the intended purpose.
Camera at Eye Level. Arm's Length Distance.
Stand Upright. Head Straight.
Face Evenly Lit. Neutral expression.
No Selfie.
Head Not Tilted.
No Shadows on Face.
Leave your email so that we can send you a discount coupon to continue later.
To maintain fair use of our service, we’ve set a limit of checks per user.
For photographers and other businesses with higher volume needs, please contact us about extended access options at hi@rostro.io.
Thank you for your understanding!