Why Is My Photo Being Rejected on the Website?

If the submitted photo fails to meet one or more of the specified requirements, the website will indicate the rejection.

To avoid this, it is crucial to diligently follow the instructions provided. A properly taken passport photo is the outcome of meticulously adhering to the instructions and carefully reviewing the website's guidelines.

Here are some important things to keep in mind:

  • Stand in well-lit, even daylight, without using lamps or flash to avoid shadows on your face.
  • Face the camera directly with a neutral expression and look straight ahead.
  • Keep your mouth closed and make sure your hair does not cover your face or ears.
  • Stand about one meter away from the camera, and have someone else take the picture if possible.

Taking the time to thoroughly understand and comply with the requirements and guidelines can greatly increase the likelihood of your photo being accepted on the website.

How to Take a Good Photo

Camera at Eye Level. Arm's Length Distance.

Stand Upright. Head Straight.

Face Evenly Lit. Neutral expression.

No Selfie.

Head Not Tilted.

No Shadows on Face.

🇺🇸
Take Photo
Uploading Photo

Don't Have Time Now?

Leave your email so that we can send you a discount coupon to continue later.

Oops! Usage Limit Reached

To maintain fair use of our service, we’ve set a limit of checks per user.

For photographers and other businesses with higher volume needs, please contact us about extended access options at hi@rostro.io.

Thank you for your understanding!