Our website automatically verifies the suitability of the photo for official documents. If the photo does not meet the requirements, our passport photo software will indicate it accordingly.
In such cases, you have the option to order the photo as a non-official passport photo, or you can retake a new photo if you need an official passport photo.
Please note that we do not manually review photos as our software is more accurate in determining compliance with the necessary criteria compared to human review.
Rest assured that our automated system is designed to ensure that your photo meets the standards set by the government for official documents.
Camera at Eye Level. Arm's Length Distance.
Stand Upright. Head Straight.
Face Evenly Lit. Neutral expression.
No Selfie.
Head Not Tilted.
No Shadows on Face.
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To maintain fair use of our service, we’ve set a limit of checks per user.
For photographers and other businesses with higher volume needs, please contact us about extended access options at hi@rostro.io.
Thank you for your understanding!